FAQ

About Device

Sure, you can. However, map functionality is limited. The logged data will be transferred to your phone once the cycling computer meets your phone later.

Yes. The device has an ambient sensor to control the backlight automatically when it is dark.

Our platform currently supports 11 languages (English, French, Spanish, German, Portuguese, Italian, Dutch, Korean, Chinese and Japanese). We are looking forward to extending it.

Open Street Maps, which is an online map constructed by worldwide volunteers. You can store some regions in advance for offline use.

Our platform currently supports 11 languages (English, French, Spanish, German, Portuguese, Italian, Dutch, Korean, Chinese and Japanese). We are looking forward to extending it.

Our platform currently supports 11 languages (English, French, Spanish, German, Portuguese, Italian, Dutch, Korean, Chinese and Japanese). We are looking forward to extending it.

Our platform currently supports 11 languages (English, French, Spanish, German, Portuguese, Italian, Dutch, Korean, Chinese and Japanese). We are looking forward to extending it.

cadence

When a cadence sensor is connected to the device

speed

When the speed sensor is connected to the device

sun

When your device is charging from sunlight

charge

When your device is charging from either charger or sunlight

battery

When your device is not charging

gps

When you use GPS

heart

When the heart rate sensor is connected to the device

power

When the power meter is connected to the device

phone

When your device is connected with smartphone

backlight

When backlight Is turnd on

gear

When a SRAM e-TAP is connected to a device

phone

When riding indoors

About Sensor

The speed sensor does not simply measure the speed. It also serves to save the battery. So we recommend using it with a speed sensor.

Sure, it works with ANT+ and Bluetooth.

Yes, it does.

In sunny days, you can ride while charging, it will be still helpful in cloudy days.

As far as they are in BLE or ANT+ profile, the trimm One should work with it. If yours does not, please let us know, and we will make it works.

Under sunlight, the trimm One's display is the best. The LCD is in the reflective type.

About Customer Service

As long as the problem does not come from a customer’s fault, the warranty covers for a year except batteries. The battery warranty covers for 6 months.

If there is no information that you need, please contact us to click below button.

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